The Caterpillar dealership in West Africa, Neemba, is undergoing a major strategic change. Gone is the simple role of equipment distributor, the company is now positioned as an integrated industrial services platform. Its CEO, Jean-Luc Konan, states it unambiguously, “The objective is no longer just to sell machines, but to support our customers throughout their projects. » This new ambition translates into a four-dimensional offer, supply of equipment, technical services, financing solutions and operator training. By combining these levers, Neemba intends to respond to the growing needs of industrial players in the sub-region, in a context where mining, energy and infrastructure projects are multiplying. Training, in particular, constitutes a differentiating axis, allowing client companies to maximize the lifespan of their equipment and optimize their productivity.